Cancellation & Refund Policy

Cancellation Policy

We understand that circumstances may change. You may cancel your order or booked service under the terms outlined below.

Conditions for cancellation:

Orders for physical products can be cancelled within 24 hours of placing the order.
For therapy sessions or workshops, cancellations must be made at least 48 hours prior to the scheduled appointment.
Late cancellations may be subject to partial charges or forfeiture of session fees.
Custom-made or digital products are non-cancellable once delivered or downloaded.

Refund Policy

Refunds are processed with transparency and fairness. If your cancellation request meets the conditions above, Talking Tales will initiate the refund to your original mode of payment.

Refund eligibility:

Refunds for cancelled sessions or services will be processed within 7–10 working days.
For physical goods, refunds will be initiated once returned items are inspected and verified.
No refunds will be granted for digital materials or services that have already commenced.
Partial refunds may apply if a service package is only partially used.

Exceptions & Non-Refundable Items

Certain items and services are exempt from cancellation or refund due to their nature.

Downloaded or accessed digital content
Personalized therapy materials or assessments
Promotional or discounted packages
Services already rendered or sessions conducted

How to Request a Refund

To request a refund or cancellation, please contact our support team via email or phone. Ensure you provide your order ID, reason for cancellation, and proof of payment (if applicable).

Contact Details:

Email: info@thetalkingtales.in
Phone: +91-9573737847
Business Hours: Monday–Friday, 9 AM–6 PM